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"comment": "Thank you, Robert! We appreciate your kind words and are glad to hear that Tim was able to assist you. We look forward to welcoming you back in the future!",
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"comment": "Thank you, Helen! We appreciate your kind words about Tim and Arshiya. It's wonderful to hear that they provided excellent care for your parents.",
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"comment": "Tim is amazing! He has taken such good care of my parents and their hearing needs. Absolutely recommend him and his kind Patient Care Coordinator, Arshiya.",
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"comment": "Thank you, Shari, for taking the time to leave a review. We appreciate your feedback!",
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"comment": "Thank you, David, for taking the time to leave a review. Your feedback is appreciated!",
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"comment": "Thank you, Sharon! We appreciate your kind words about Tim and the team at Geneva Hearing Labs. It's wonderful to hear that you had a positive experience, and your recommendation means a lot to us.",
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"comment": "Thank you, Del, for your feedback! We're glad to hear that our audiologist was helpful and knowledgeable, even with your preference for a different brand. Your experience is important to us!",
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"comment": "A Starkey dealer. The audiologist is very knowledgeable and very helpful. That was so even though I told him I wanted to purchase a different brand than Starkey.",
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"comment": "Thank you, Dave! We're glad to hear that you noticed such an improvement in your hearing, especially in crowded situations. Your feedback means a lot to us!",
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"comment": "Thank you, Jim! We're glad to hear that you had a great experience with Tim and that you're happy with your hearing aid repairs and adjustments. Your recommendation means a lot to us!",
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"comment": "Thank you, Steve, for your kind words about Tim's professionalism and knowledge; we appreciate your feedback!",
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"comment": "Thank you, Joyce, for your kind words about Tim! We're glad to hear that you had a positive experience and appreciate his dedication to helping clients.",
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"comment": "Thank you, Dean, for your kind words about our professionalism and technology; we appreciate your feedback!",
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"comment": "Thank you, William, for your kind words and for sharing your experience; we appreciate you and your wife taking the time to connect with us, and we look forward to assisting you further.",
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"comment": "Thank you for your 5-star review!",
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"comment": "Thank you for your kind review, Rosalie! We greatly appreciate your feedback and are glad to hear that your experience with us was thorough and professional. We understand the importance of providing comprehensive information and support, and we're here to assist you with any questions or concerns you may have.",
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"comment": "Thank you for your feedback; we appreciate your support and are glad to offer options that assist in decision-making.",
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"comment": "Very friendly very professional, patient and felt that asking all the questions I needed to were responded to completely and every step explained. Highly recommend.",
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"comment": "Tim answers all my questions with good detail and makes sure you understand the response. I trust his opinion and have been very happy with the hearing aid that he selected for me.",
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"comment": "Thank you for your 5-Star review, Janet Shadduck!",
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"comment": "Dr. Tim Flanegan is the best. We travelled over 2 hours one way because my son feels so comfortable going to him. He takes the time, answers all questions, and has a great personality. Will return for hearing test again in 2 months, even though we could go to someone much closer.",
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"comment": "Thank you for your 5-Star review and kind words about Tim, alan jacobs!",
"updateTime": "2022-03-02T22:18:46.785093Z"
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"comment": "Thank you for your 5-Star review, Hollie Carey!",
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"comment": "Very professional and it did not take a long time at all. I wish I hadn't put it off.",
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"comment": "People are very nice and informative about what the findings are with my hearing\nI hope I am happy with my hearing devices when I get them in January Nice place and friendly people",
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"comment": "Thank you for your 5-Star review, patricia stein!",
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"comment": "Hearing Lab in Geneva is great ! They are professional, caring and flexible! You cannot do better! Tim Finnegan is truly dedicated!",
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"comment": "Thank you for your 5-Star review, Jp Conroy!",
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"comment": "Very friendly and professional staff. Highly recommend.",
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"comment": "Thank you for your 5-Star review, Sharon Elgar!",
"updateTime": "2021-08-09T19:29:03.679648Z"
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"comment": "The secretary and audiologist are very knowledgeable, friendly, and want the customer to hear well. The audiologist will show comparisons between different models with cost factors and what works best for the customer\u2019s finances. I highly recommend the Hearing Lab site in Geneva, IL. They are the best.\nSharon Elgar\nElburn, IL",
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"comment": "Thank you for your 5-Star review, Raymond Christiansen!",
"updateTime": "2021-07-01T15:19:13.663013Z"
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"comment": "Always prompt, polite, friendly, and professional.",
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"comment": "Thank you for your review, Lori Moore! Please let us know how we can make your next visit a 5-star experience.",
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"comment": "You guys are the best! Nothing but good to say. Keep up the great work and service!!!",
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"comment": "Thank you for your 5-Star review, Ron Blackney!",
"updateTime": "2021-05-13T14:57:53.100610Z"
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"comment": "Thank you for taking the time to describe your experience and leaving us a 5-Star review, Frank!",
"updateTime": "2021-05-03T16:32:27.434158Z"
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"comment": "It's a great place to have a business it's clean the personnel Tim is excellent as far as asking him questions and given me answer that all totally understandable so it's a good place To have an appointment with a little out of the way but I definitely don't mind that people are knowledgeable and they are easy to work with",
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"comment": "Thank you for your 5-Star review, Sue Herren!",
"updateTime": "2021-03-31T16:08:32.975336Z"
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"comment": "Thank you for your 5-Star review, Ruth Harmon!",
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"displayName": "Paula"
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"reviewReply": {
"comment": "Thank you for your review and recommendation, Paula!",
"updateTime": "2021-02-15T15:10:20.974541Z"
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"comment": "I have been going to Hearing Lab for many years. Tim is very personable and professional. Appointments are easy to make. Highly recommend.",
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"comment": "Thank you for your review and recommendation, Kevin Bohn!",
"updateTime": "2021-02-05T15:12:35.517655Z"
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"comment": "I\u2019m Super happy with Tim. I\u2019m a returning customer because of the knowledge and personal care I get for my particular hearing loss. I feel welcomed to come back anytime to be sure my hearing is the best it can be.",
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"comment": "Thank you for your review, Maria Robles!",
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"comment": "Thank you for your review, John!",
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"comment": "Tim Finegan is very professional and very thorough. He was able to quickly service a Starkey hearing aid that I bought at another out-of-state dealer. I would certainly recommend him to anyone needing hearing evaluation or Aids.",
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"comment": "Thank you for your review, Dick!",
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"comment": "Adding another couple of comments about Hearing Lab in Geneva, IL. Been using Hearing Lab for almost ten years now. Tim Finegan is outstanding! My wife, Rosemary and I both had out hearing tests done yesterday, March 28th and were completely satisfied, as we always are! ! cannot say enough great things about Tim. He always goes the extra mile to make sure that we understand our results, and answers all of our questions. He, quite honestly, is a really nice guy and my wife and I feel quite fortunate in working with him.What a guy. We love him.",
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"comment": "Thank you for your review, Caroline!",
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"comment": "Tim Finegan is very clear, concise, kind, and knowledgeable about the hearing aids. He made the visit pleasant and made me feel confident about having the hearing aids and wearing them.",
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"comment": "Thank you for the review and recommendation, Bill!",
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"comment": "I HIGHLY recommend the Hearing Lab to anyone. Tim is very good at explaining the details, working with you and answering any questions. He is very thorough and a really nice guy. You will not be disappointed. In fact, you'll be very pleased.",
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"comment": "Thank you for your review and recommendation, Les!",
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"comment": "Tim Finegan and his staff do a great job. I've been a customer there for over 3 years. Everyone there is very helpful and friendly. I highly recommend their services.",
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"comment": "Thank you for taking the time to leave us a review! We appreciate your feedback and are happy you had such a great experience.",
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"comment": "I\u2019m very pleased with the support I received from Hearing Labs. They recommended the product that was best for me, not just the most expensive.\n\nWhen I\u2019m there I feel like I\u2019m they\u2019re only patient. They give me their total attention.\n\nThey\u2019re great, and I\u2019m glad I went there.",
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"comment": "Thank you for taking the time to leave us a review!",
"updateTime": "2020-01-31T20:16:49.236787Z"
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"comment": "My experience with Hearing Lab has been very positive. Beginning with the discussions and testing associated with my apparent need for hearing aids. The step by step hearing levels being set by my needs for increased clarity; instructions on care of the hearing aids and periodic check-ins for any problems has been excellent. It has been a rejoining the world so to speak. Tim, the Hearing Instrument Specialist, is really committed to the customer's needs as is his Receptionist.",
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"comment": "Tim and staff always take time to assist me in providing excellent service for any issues or concerns I have. They strive to improve my hearing during each visit.",
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They were very understanding and Tim was a great help and answered all of my questions and concerns. I highly recommend them and will return when needed in the future.
Robert Daniels, on GoogleTim is amazing! He has taken such good care of my parents and their hearing needs. Absolutely recommend him and his kind Patient Care Coordinator, Arshiya.
Helen Dunn, on GoogleTim and his staff located in the Geneva Hearing Labs are terrific. They are caring and want the best for their clients. I highly recommend Tim and his staff to everyone for their hearing aides care.
Sharon Elgar, on GoogleA Starkey dealer. The audiologist is very knowledgeable and very helpful. That was so even though I told him I wanted to purchase a different brand than Starkey.
Del Marshall, on GoogleI was offered the opportunity to take home and try out the latest and greatest. I was surprised to learn how much my hearing improved, especially in crowds!
Dave Duckworth, on GoogleTim is a great guy, very experienced and knowledgeable. Could not be happier with the repair and adjustments to my hearing aid! Highly recommended.
Jim Thomson, on GoogleGreat help and information from Tim. Very professional and knowledgeable.
Steve Nolle, on GoogleTim at The Hearing Lab is great at explaining all of the options. He is very patient and a wonderful problem solver who will go the extra mile for his clients.
Joyce Kafer, on GoogleVery professional, amazing technology
Dean and Sindy Gregory, on GoogleLove the warm experience. Very comfortable and welcoming
Gwen Pollard, on GoogleMy wife and I were very pleased with the comfortable environment we experienced with our first meeting. We are looking forward to getting prepared for getting hearing aids from your organization. Thank you for the time you spent with us. We were very satisfied and are looking forward to completing...
William Studnick, on Google
